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Tuesday, April 16, 2013

Improperly Stored Call Recordings are a Huge Security Risk for Contact Centers

... IT News Africa. Call recordings often contain a host of vital personal customer information account numbers, social security numbers, credit card numbers, birth dates, PIN codes and more. Improperly cataloged and secured call recordings can be an ...

http://call-recording.tmcnet.com/topics/call-recording/articles/334416-improperly-stored-call-recordings-a-huge-security-risk.htm

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